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Photoxpedia Lab · Support

How can we help?

Support for Photoxpedia Lab products — including the Ten Laws Chrome extension. We reply within 24 hours, usually much faster.

Email support

hi@photoxpedia.studio

Include the product name (e.g. “Ten Laws”), your Chrome version, and a short description. Screenshots help.

Frequently asked

The extension isn't showing on my new tab.+

In Chrome, open chrome://extensions, make sure Ten Laws is enabled, then open a new tab. If a different extension also overrides the new tab, Chrome will let only one of them win — disable the other one, or set Ten Laws to run last.

Where is my data stored? Is it synced across my devices?+

Everything is stored locally on your own device using Chrome's storage APIs — nothing is sent to Photoxpedia or to any server. If you sign into Chrome on multiple computers, Chrome itself may sync extension storage under your Google account; that sync is handled entirely by Google under their privacy terms, not by us.

The AI check / shrink buttons are missing.+

Those buttons only appear when Chrome's on-device Gemini Nano model is available in your browser. You need Chrome 138 or later on a supported device, with the built-in AI features enabled. When the model isn't available, the extension still works fully — the AI helpers are just hidden.

How do I export or reset my journal entries?+

To reset: right-click the Ten Laws icon in the Chrome toolbar and pick 'Remove from Chrome' (this wipes the extension's local storage), then reinstall from the Chrome Web Store. A dedicated export button is on the roadmap — email us if you need it sooner.

I found a bug or have a feature request.+

Email hi@photoxpedia.studio with a short description and, if possible, a screenshot. We read every message and reply within 24 hours.

Is Ten Laws free?+

Yes. It's free to install and use, with no accounts, no ads, and no upsells inside the extension.